Skip to main content
User GuidesUpdated: Aug 17, 2026

Buy Tickets

Review an active draw, approve one ticket action in StarKey Wallet, and confirm that ElyxS recorded your participation.

Participation

Paid and free entry, draw-creation basics, prize claims, cancellations, and refunds.

Use this guide when an active lottery or user-created draw offers the Buy ticket action. Jackpot registration is a separate flow and is not covered here.

Before you buy

Make sure that:

  • StarKey Wallet is connected to the address you want to use;
  • the wallet is on the network shown by ElyxS;
  • sales are open for the selected draw;
  • you have enough SUPRA for the displayed price and separate network gas.

For a user-created draw, review the organizer, prize description, and any visible restrictions before participating.

Review the current draw

Use the current draw page as the source for details that can vary:

  • whether the ticket is free or paid;
  • the price of the action shown to you;
  • the prize and sales deadline;
  • your current recorded participation.

A free ticket has no ticket price, but its onchain transaction can still require gas.

Buy a ticket

  1. Select Buy ticket on the active draw page.
  2. If ElyxS asks for a login message, approve it to continue the protected action.
  3. Complete any current terms acceptance shown by ElyxS.
  4. Review the blockchain transaction in StarKey Wallet.
  5. Check the network, contract, action, amount, and gas.
  6. Approve the transaction once.

The login message and the blockchain transaction are separate approvals. Only the transaction records the ticket onchain.

> Network fee: Network gas is paid separately in SUPRA.

Confirm the ticket

After submission, wait for ElyxS to reconcile the transaction. Confirm that the ticket appears in your participation details and refers to the expected draw.

A short delay between blockchain confirmation and the updated page can be normal. If the transaction is still being checked or its result is unknown, do not buy again. Check StarKey Wallet or SupraScan first.

Retry only when ElyxS or the wallet clearly shows that the transaction was not submitted or failed.

If something is wrong

  • Wrong account or network: stop, reconnect the intended account, and begin again.
  • Unexpected amount or contract: reject the transaction.
  • Confirmed transaction but no visible ticket: wait for synchronization, then verify the hash in SupraScan.
  • Unknown transaction result: do not submit a duplicate.

For onchain verification, see Read SupraScan for ElyxS. Prize claims and eligible refunds are covered in Claim Prizes and Refunds.

Need help with this flow?

If the steps do not behave as expected, collect the basic context before you contact support.

  1. Confirm that the correct wallet and network are being used.
  2. Save the transaction hash, error code, or a screenshot of the failing step.
  3. If the flow is still blocked, send the key details to support.
Contact support

Helpful materials

FAQ, Glossary, and Error Reference are the fastest way to decode terms, errors, and adjacent product flows.

Open FAQ